We’re happy to help with your return or exchange. Any product that is unused and unworn, in its original packaging, and has been purchased within the last 14 days is eligible for return.

Please note that purchases made during sales or with a discount code are not eligible for refunds and may only be returned for shop credit.

If an item is returned that does not follow our return guidelines, such as missing boxes, damaged, or used items, we may not be able to issue a full refund. Refunds can only be credited to your original form of payment or a gift card. If the product was a gift, your credit will be issued as a GEMS eGift Card.