Returns & Exchanges

Returns

If you are unsatisfied with your order, you can return any unworn items within 14 days of receiving your package (based on USPS timestamp date received). Please ensure that your order number is enclosed so the refund is issued to the correct customer. You are responsible for any shipping costs.
Return Address:
GEMS by Laura
391 North 500 East
Provo, UT 84606
Any items purchased during a sale, using a coupon code or at an in person PopUp shop cannot be returned or exchanged. No exceptions.
International orders are FINAL SALE and are ineligible for refund.
 

Exchanges

We are unable to process any exchanges at this time. If you would like to exchange simply return the undesired item, as long as it is unworn and still in the original packaging, for a refund and then place a new order.